Call 1-866-464-0366|Office (980) 938-4840|Fax (980) 938-4984|5500 Executive Center Drive, Suite 214, Charlotte, NC 28206
In person in Charlotte · Video sessions anywhere in North Carolina
Home › Insurance & Rates

Insurance & rates

Clear pricing, no surprises. We verify your benefits before your first session.

Insurance we accept

UnitedHealthcare / OptumBlue Cross Blue Shield (incl. out-of-state Blue plans)AetnaCigna / EvernorthMedCost

Employee Assistance Programs (EAP)

Many employers offer free counseling sessions through an EAP. We work with MYgroup, Workplace Options, Optum EAP, ComPsych, and others case by case. Ask your HR department or call the number on the back of your insurance card for an authorization, then add the code to your intake packet.

Not currently in network

Medicaid, Medicare, Tricare, Humana, Ambetter, Healthy Blue, WellCare, and Kaiser. If your plan has out-of-network benefits, we provide a superbill you can submit for reimbursement.

Self-pay rates

$175
Individual session (45 min)
$225
Couples session (45 min)
$175
Comprehensive Clinical Assessment
$250
DOT SAP evaluation (initial and follow-up each)

A sliding scale is available for individual and couples sessions — ask your clinician. SAP evaluations are self-pay only. Agency pricing for CCA/PCP documentation is arranged directly.

We accept: Visa, Mastercard, American Express, Discover, HSA/FSA cards, cash, check, ACH, PayPal, and Venmo.

Cancellation & no-show policy

Please cancel or reschedule at least 24 hours before your appointment time. A $75 fee applies to appointments missed or canceled with less than 24 hours' notice, except where prohibited by your insurance plan. This fee is not billed to insurance.

There is a 10-minute grace period. If you have not arrived or joined within 10 minutes of your appointment time, the session is considered a no-show. After three no-shows, clients are discharged from services.

How verification works

When you book, you'll complete a secure intake packet with your insurance details. We check your benefits with your plan before your first session and tell you the estimated copay, deductible, or coinsurance. Your plan makes the final determination when the claim is processed.

Book a Session

Call UsBook a Session